We are available 24 hours a day, 7 days a week. Our call center can be reached at 800-562-1465 (OriginalLine) or 877-964-6299 (VertuoLine) How do I call nespresso customer service? Please fill out our ‘Contact Us’ form and one of our nespresso professional representatives will get in touch with you as soon as possible. You … Read more
resetting cup sizes for a Pixie In order to do this for a pixie machine, they first need to turn off the machine and then press and hold the lungo button while they turn the machine back on Both buttons should now be reset to factory settings of 40 ml for espresso and 110 ml … Read more
When the Nespresso nozzle is clogged, water pressure and flow are affected, leading to leakages Depending on your machine’s brand and model, you can use a needle or pipe-cleaner to unclog the nozzle. How do I stop my Nespresso from leaking? Disconnect the machine. Raise the lever and clean the front of the rough area … Read more
Make sure the water tank is correctly attached to the base of the machine If not correctly positioned, water can escape from between the bottom of the water tank and the machine, seeming to cause a leak. Why is my nespresso machine pouring water? When the Nespresso nozzle is clogged, water pressure and flow are … Read more
Check that a fresh capsule is inserted in correct position, that the lever is properly locked and push the button to start. Fill the water tank and push button to start. Turn the machine to “OFF mode” by pushing the button for 3 seconds and then push it again to turn the machine “ON”. What … Read more
Make sure the water tank is correctly attached to the base of the machine If not correctly positioned, water can escape from between the bottom of the water tank and the machine, seeming to cause a leak. Why is my nespresso machine leaking from underneath? Make sure the water tank is correctly attached to the … Read more